Emergency Water Extraction
Services
Truck-mounted extraction for any water emergency in SoCal. What the equipment can do, when extraction is enough, and when drying has to follow.
📞 ACTIVE EMERGENCY? CALL NOW (855) 633-5065The short answer
Truck-mounted water extraction removes up to 100 gallons per minute from any indoor flooding event. It's the first phase of every water damage job. Extraction alone isn't a complete fix. Structural drying always has to follow.
Active leak right now? Stop reading and call dispatch. Damage compounds fast. Roughly $40 per hour, plus mold once you cross 24 hours of wet structure.
What this service actually involves
Restoration services in California are governed by IICRC standards (S500 for water damage, S520 for mold). These standards are what insurance adjusters reference when they evaluate scope of work, so following them protects your claim.
The standard scope:
- On-site assessment within 60 minutes of the call
- Truck-mounted water extraction
- Moisture mapping with thermal imaging and pin-meter readings
- Selective demolition where moisture is trapped
- Industrial drying with air movers and dehumidifiers (3 to 10 days depending on substrate)
- Antimicrobial treatment for Cat 2 and Cat 3 events
- Daily moisture re-checks logged for the insurance file
- Final clearance reading before equipment removal
What this doesn't include
Restoration is mitigation, not full repair. We dry your house and document the damage. After that:
- A licensed plumber repairs the actual pipe (separate scope)
- A general contractor handles the rebuild. Drywall, paint, flooring, returned to pre-loss condition (separate scope)
Insurance pays all three scopes if the event is covered. They're just three different invoices from three different licensed parties.
Free phone estimate. No paperwork.
Tell dispatch your situation, get a price range, decide. 24/7 live agent.
📞 Call dispatch — 11 sec avg (855) 633-5065How we work with insurance
Most California carriers know us, and we know how their adjusters review claims. Our documentation matches what they expect to see. Direct billing means you don't front the cleanup cost. You pay your deductible only.
What carriers we commonly bill:
- State Farm, Allstate, Farmers, USAA, Liberty Mutual
- AAA / Auto Club, Mercury, Travelers
- Smaller California-specific carriers (CSAA, Pacific Specialty)
If your carrier requires you to use their preferred-vendor list, we'll tell you on the call. Sometimes you're not required, just nudged toward it.
What the IICRC standard actually means
IICRC S500 is the technical standard for water damage restoration. It defines how to classify water (Cat 1, 2, 3), how to set up drying chambers, what moisture readings indicate "dry," and how to document the work. S520 is the equivalent for mold remediation.
Adjusters reference these standards. Following them keeps your claim clean.
FAQ — Emergency Water Extraction
What types of water damage do you handle?
All categories. Cat 1 clean water (supply line burst), Cat 2 gray water (dishwasher, washing machine), Cat 3 black water (sewage, septic, contaminated flood). Plus mold remediation when water sat over 24 hours.
Do you handle mold separately?
Yes. Mold remediation under IICRC S520. Containment, HEPA scrubbing, removal, clearance testing.
Do you fix the pipe itself?
No, that's a licensed plumber's job. We do mitigation: extraction, drying, antimicrobials, documentation. We can recommend plumbers we work alongside.
Do you do the rebuild after drying?
Reconstruction is a separate scope, usually a general contractor. Some carriers prefer one company handle everything (managed repair); others let you pick. We coordinate either way.
How fast can you arrive?
60 minutes or less across most of SoCal. 10 dispatch hubs. 24/7.
Do you charge to come out?
No. Free assessment, free phone estimate. Final price locked before any work begins.